Delivery

Shipments take 1-3 business days.
Once your order is confirmed, it will take 1 business days to process your shipment. Once processed, an email will be sent to you with tracking details.

*Orders placed over Manual Electronic Funds Transfer (EFT) will be given 24hours to complete payment. Once the EFT has cleared and proof of payment mailed to us, will we process your order and shipping.

*For customers that don’t have postnet in their area, we use PEP STORE clothing or cell (paxi) to deliver. Give us the address of the PEPSTORE in your area/mall/shopping complex and the package will be delivered there within take 5 to 7 business days.

For inquiries contact
Email: info@www.mpahla.co.za

Return

Our return policy lasts 20working days. If 20 working days have gone by since your purchase, unfortunately we can’t offer you an exchange.
PLEASE NOTE. Mpahla will not be liable for returns due to a customer fault (i.e.: incorrect size or colour ordered.) Shipping fees for collection from your address will be paid by you, re-delivery will be a further R99
In the event of a return due to a fault by Mpahla, the returned shipping fees incurred will be covered by Mpahla .
Unfortunately Mpahla cannot guarantee replacement of any item ordered in the wrong size, as some items are limited editions or sold out.

EXCHANGE

To be eligible for an exchange, your item MUST BE unused and in the same condition that you received it. It must also be in the original, unscathed packaging.
Apparel (This includes t-shirts, caps, jackets,pants,socks) Mpahla will only exchange these items should they be incorrectly dispatched or have a manufacturing defect.)

NON-RETURNABLE ITEMS
( jewellery, grills)

Privacy

📌- WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
📌- CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@Maphla.co.za
 
📌- DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

📌- WordPress

Our store is hosted on WordPressInc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WordPress’ data storage, databases and the general WordPress application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

📌- THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
 
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
📌- SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
 
📌- AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
📌- CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.